Reviews & Testimonials

Rated 5.0 out of 5.0 ... based on 6 reviews
  • 5★★★★★ - "Overall great experience working with LUX. Communication was great, did their best despite Pandemic supply delays. Any errors were quickly fixed. The final result are the bathrooms of our dreams!"

    , Burst Pipes in Ronkonkoma, NY

  • 5★★★★★ - "This place was a LIFE SAVER! Waking up to a flooded basement was one of the worst feelings. And after calling another place that was absolutely NO help, stumbling upon LUX Restoration was a God sent. They were professional, calming, even humorous. Bill texted me step by step. While I was work and my parents were home awaiting their arrival, I was kept informed. I knew when they arrived, what the resolution was, and the cost. They left equipment to continue adequate drying so as to avoid a moldy situation and came back in just a few days to check everything out. By the way, they were surprising affordable for such a huge undertaking. I can't thank them enough and will recommend them time and time again."

    , Flood Damage in Setauket, NY

  • 5★★★★★ - "We recently discovered water damage in our basement. After we called this company, Bill arrived at our house within a few hours and started to work right away. They did an excellent job promptly. I would highly recommend this company."

    , Water Damage Restoration in Deer Park, NY

  • 5★★★★★ - "Lux cleaned up the water damage to the basement, in addition to removing the old walls which had mold and the asbestos tile floor. They removed the old cellotex ceiling, tested for asbestos in the home and restored the basement. They installed new walls, with new paint, installed a new grid ceiling with LED lighting, and new vinyl floors. All this was done during Covid and they took all precautions, were extremely courteous and professional, and exceptionally neat and clean. I would highly recommend them to anyone needing this type of service."

    , Water Damage Restoration in Coram, NY

  • 5★★★★★ - "Lux Restoration, Bill Giardelli, and his colleague Thomas Cortex were wonderful to work with. They were very responsive, including on the weekend at what most would regard as an inconvenient hour, they were very thorough in investigating the cause of the flooding, finding not just one but several causes showing that they made sure that they did not miss anything, and they were very reasonable in their costs for doing everything from start to finish. They made recommendations, offered very reasonable explanations as to why they recommended something, and they were very upfront and honest about what was necessary and what was not. I could not have asked for better service, and so I highly recommend them without reservation. Thank you Bill, Thomas, and Lux."

    , Flood Damage in Stony Brook, NY

  • 5★★★★★

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