Smoke Damage in Bay Shore, New York

WHAT CUSTOMERS ARE SAYING:

• 5★★★★★ - "We hired Lux after we had a chimney fire. We had extensive smoke damage throughout our entire house. Bill and his amazing team went above and beyond and handled everything. They were quick to come in and do full mitigation of our entire house - structure, and contents, and Bill was in contact with our insurance company. They made a stressful situation into an easy process. Would highly recommend!"

  Laura Hengerle, Smoke Damage

  2025-01-21

• 5★★★★★ - "We recently discovered water damage in our basement. After we called this company, Bill arrived at our house within a few hours and started to work right away. They did an excellent job promptly. I would highly recommend this company."

  Rachel Lee, Water Damage Restoration

  2025-01-21

• 5★★★★★ - "This place was a LIFE SAVER! Waking up to a flooded basement was one of the worst feelings. And after calling another place that was absolutely NO help, stumbling upon LUX Restoration was a God-sent. They were professional, calming, even humorous. Bill texted me step by step. While I was working and my parents were home awaiting their arrival, I was kept informed. I knew when they arrived, what the resolution was, and the cost. They left their equipment to continue adequate drying to avoid a moldy situation and came back in just a few days to check everything out. By the way, they were surprisingly affordable for such a huge undertaking. I can't thank them enough and will recommend them time and time again."

  Michele Viskoc, Flood Damage

  2025-01-21

• 5★★★★★ - "We hired Lux Restoration to redo the main floor of our house including the kitchen. In a time when a lot of contractors weren’t returning calls and charging exorbitant prices, Billy and his team were on time and charged a fair price. On top of that, their work was amazing. Anytime I need work done to my house, they will be my first call."

  Patrick Vahey

  2025-01-21

• 5★★★★★ - "When we experienced a leak in our upstairs bathroom we called Lux Restoration. They came quickly, worked with our insurance company, set up dehumidifiers and fans, and removed the wet sheetrock and carpet to avoid mold. Then we hired Lux to renovate both bathrooms and repair the damage in the adjoining bedrooms. Bill Giardelli, the president, always had time for our communications, plans, and changes. The project came out beautifully at a very reasonable cost. We highly recommend this company."

  William Simon, Water Damage Restoration

  2025-01-21

• 5★★★★★ - "Bill and his team have been amazing. I had a huge repair work in the kitchen and they took care of every little thing without me having to supervise. Bill even worked directly with my insurance company to get a claim filed and followed up to ensure it was approved, paid, and closed. I would highly recommend them to anyone who wants home repairs or any kind of reconstruction done."

  Richard Maddela

  2025-01-21

• 5★★★★★ - "A big thank you to Bill Giardelli. This is now the second occasion we’ve had to use Lux Restoration for an important renovation project at our home, and both times they exceeded our highest expectations. From conception through the smallest detail in the execution, they are skilled in their craft and driven by a desire to make their clients happy… and we certainly are. Will ABSOLUTELY use LUX again."

  Clarity Cottage

  2025-01-21

• 5★★★★★ - "This company is EXCELLENT! They were ready and available to assist with water cleanup after we had a pipe burst in our basement. They were great with working with the insurance company providing what they needed for the claim. Would recommend them again, again, and Again!!! Thank you guys."

  S. M., Burst Pipes

  2025-01-21

• 5★★★★★ - "Wonderful experience. Called them late at night with an emergency water overflow. Showed up quickly in inclement conditions and took care of the problem. Provided a reasonable estimate. Highly recommend."

  Gelarah Alaimo, Water Damage Restoration

  2025-01-21

• 5★★★★★ - "One of the best companies out there. They responded within hours of our call. The team was professional and helpful and kept us up to date on the process. Highly recommend!"

  TruVirtual Services

  2025-01-21

• 5★★★★★ - "When you buy a house you don’t expect anything and want to move in asap! Well, Billy and his crew found mold in my basement and was able to get rid of it asap and rebuild it 10x better!!! Of course, owning a house after they finished the basement the roof started to leak and he was over the same day in the rain storm to put a tarp on the roof and dry out the house! We can’t thank them enough for everything they have done for my home and my family!"

  Joe Felder, Water Damage Restoration

  2025-01-21

• 5★★★★★ - "Can't say enough great things about this company. Professional, courteous, and perfect results. Will definitely be doing business with them again!"

  Alex Ferruzzi, Flood Damage

  2025-01-21

• 5★★★★★ - "MY SECOND NIGHT in my new house ended in disaster. A huge rainstorm caused a major leak in my ceiling directly above my bed. It was 4 am and I had no expectations of anyone answering my call at this time. Luckily, Bill Giardelli at Lux picked up on the second ring and immediately sent a crew to my home before sunrise. The extent of the damage was greater than I could’ve imagined. There was mold above my ceiling and the whole thing needed to be torn down. Imagine the emotional roller coaster of just setting up your brand new bedroom set and then waking up to water dripping onto your comforter, and now seeing your whole bedroom under a plastic tarp as the ceiling is being ripped down piece by piece. Bill became our lifeline. He worked tirelessly towards getting our lives back on track. Even with our homeowner's insurance fighting our claim and ultimately not paying out, Bill and his team continued to work without payment for many weeks. In the end, he was very accommodating and flexible with a payment plan that allowed me to stay afloat while working towards a resolution. I don’t know where we would be if not for his professionalism and excellent care throughout the most difficult ordeal of our lives. His team went above and beyond to put our fears at ease and make sure every detail was perfect. A special shout out to Nosario for doing the majority of the work, and being so considerate as to sweep my floors behind his steps upon exiting my house. I’ve never seen anything like that, and I won’t ever forget it. Thank you, Lux!"

  Christian Dennis, Water Damage Restoration

  2025-01-21

• 5★★★★★ - "Great company, great owner and workers, always on time and communicating everything that was going to be done! Would use again and recommend!!"

  Angela Magnanelli, Dry Out Services

  2025-01-21

• 5★★★★★ - "Overall great experience working with LUX. Communication was great, did their best despite Pandemic supply delays. Any errors were quickly fixed. The final result are the bathrooms of our dreams!"

  William S., Burst Pipes in Ronkonkoma, NY

  2023-03-07

• 5★★★★★ - "This place was a LIFE SAVER! Waking up to a flooded basement was one of the worst feelings. And after calling another place that was absolutely NO help, stumbling upon LUX Restoration was a God sent. They were professional, calming, even humorous. Bill texted me step by step. While I was work and my parents were home awaiting their arrival, I was kept informed. I knew when they arrived, what the resolution was, and the cost. They left equipment to continue adequate drying so as to avoid a moldy situation and came back in just a few days to check everything out. By the way, they were surprising affordable for such a huge undertaking. I can't thank them enough and will recommend them time and time again."

  Michele F., Flood Damage in Setauket, NY

  2021-07-30

• 5★★★★★ - "We recently discovered water damage in our basement. After we called this company, Bill arrived at our house within a few hours and started to work right away. They did an excellent job promptly. I would highly recommend this company."

  Rachel L., Water Damage Restoration in Deer Park, NY

  2021-07-30

• 5★★★★★ - "Lux cleaned up the water damage to the basement, in addition to removing the old walls which had mold and the asbestos tile floor. They removed the old cellotex ceiling, tested for asbestos in the home and restored the basement. They installed new walls, with new paint, installed a new grid ceiling with LED lighting, and new vinyl floors. All this was done during Covid and they took all precautions, were extremely courteous and professional, and exceptionally neat and clean. I would highly recommend them to anyone needing this type of service."

  Barbara M., Water Damage Restoration in Coram, NY

  2021-07-30

• 5★★★★★ - "Lux Restoration, Bill Giardelli, and his colleague Thomas Cortex were wonderful to work with. They were very responsive, including on the weekend at what most would regard as an inconvenient hour, they were very thorough in investigating the cause of the flooding, finding not just one but several causes showing that they made sure that they did not miss anything, and they were very reasonable in their costs for doing everything from start to finish. They made recommendations, offered very reasonable explanations as to why they recommended something, and they were very upfront and honest about what was necessary and what was not. I could not have asked for better service, and so I highly recommend them without reservation. Thank you Bill, Thomas, and Lux."

  Lawrence J., Flood Damage in Stony Brook, NY

  2021-07-30

• 5★★★★★

  Natalie Darjania

  2021-04-26

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